Return & Refund Policy
Return and Refund Policy
Last Updated: 30-10-2023
Thank you for choosing The Sure Solutions for your service needs. We take pride in offering high-quality services across various domains, including Home Services, Legal Services, School Solutions, Event Management, Web Development, and more. Your satisfaction is our priority, and we strive to provide you with the best possible experience.
Please read this policy carefully to understand your rights and responsibilities concerning returns and refunds. By using our services, you agree to the terms and conditions outlined below:
1. Eligibility for Returns and Refunds
- Service-Specific Policies: Certain services may have unique eligibility requirements for returns and refunds. Please refer to the specific service sections below for detailed information.
2. General Return and Refund Policy
Cancellation: If you decide to cancel a service before it has been provided or delivered, you may be eligible for a refund. The refund amount will depend on the specific circumstances, and we reserve the right to deduct any applicable fees.
Quality Concerns: If you are unsatisfied with the quality of a service or believe it does not meet the standards you were promised, please contact our customer support team within 2 days of service completion. We will assess the situation and, if appropriate, offer a refund or remedy.
3. How to Request a Refund
To request a refund, please contact our customer support team at thesuresolutions@gmail.com or +91-955 458 2333. We will guide you through the process and assist with your request.
4. Refund Process
Once your refund request is received, we will review it and notify you of the status within 7 business days. If your refund is approved, we will process it using the original payment method, unless an alternative arrangement is made. Please allow 7 days for the refund to be reflected in your account.
5. Contact Us
If you have any questions or concerns regarding our return and refund policy, please contact us at:
The Sure Solutions thesuresolutions@gmail.com +91- 955 458 2333
7. Changes to the Policy
We reserve the right to update and amend this return and refund policy at our discretion. Any changes will be effective upon posting the updated policy on our website.
By using our services, you agree to the terms and conditions outlined in this policy.